Whitelisting senders

Your toll is the default for strangers. Your whitelist and blacklist are how you override it for specific people.

Whitelist — free pass

Anyone on your whitelist reaches your inbox for free, no toll, every time.

• Your contacts sync to your whitelist automatically, so people you already correspond with never hit the toll.
• You can also add a sender to the whitelist manually from your gating settings.

Use it for: clients, colleagues, friends, mailing lists you actually want — anyone you don't want to make pay.

Blacklist — hard block

Anyone on your blacklist is rejected before the message is ever stored. You won't see it in your inbox or spam — it simply doesn't get in.

Use it for: a sender you never want to hear from again, regardless of whether they'd pay the toll.

How to verify it worked

The lists are managed in your gating settings. A simple way to confirm behaviour:

1. Add a sender to your whitelist, have them email you → it should arrive with no toll prompt.
2. Move that sender to your blacklist, have them email you again → the message should be rejected and never appear.

The outcome is reflected in the inbox UI, so you can confirm which path a message took.

Precedence

The check order is: whitelist first, then blacklist, then toll. Whitelisting is the strongest "let them in" signal; blacklisting is the strongest "keep them out" signal; the toll only applies to senders on neither list.

Next step